All Pocket WiFi SIM Card


Pocket WiFi : Customer Reviews

Trusted by Travelers from all over the world

Hong Kong

Rented the 4G portable wifi. Easy to start and return, no need to travel to shop, can get the machine in the mail. Speed and stability is quite good for 4G as well. Price is fair. Easy to use backend to manage and extend rental. The only complain is the machine can only connect to 7 devices at the same time. Not sure if that's usual for a limitation with these machines. But for usual travel needs I guess 7 is quite enough. I used it at home which were not quite enough but could manage to survive ... sometimes have to switch off some device to allow others. Overall quite good, would choose it again.

Product Ordered:
SoftBank Pocket WiFi Unlimited 18 Days Rental



Malaysia

Service was great and pricing was on the steep side but overall it’s good

Product Ordered:
SoftBank Pocket WiFi Unlimited 44 Days Rental



U.S.A.

It was very easy to use the website to reserve the wifi rental, and It worked great while I was using it. Overall, I was very satisfied.

Product Ordered:
SoftBank Pocket WiFi Unlimited 17 Days Rental



United Kingdom

This was the most useful item of my whole holiday! I was unsure if this would work, if I would be able to link it to my phone, if I would have enough data or even if it would be delivered to my hotel in time. It was perfect and so easy! I cannot recommend it highly enough. I mainly used it for Google maps. Made my holiday travel so smooth.

Product Ordered:
Pocket WiFi Docomo (350MB/day) 11 Days Rental



U.S.A.

Once I had the device in had it was great, but I was flying in to Itami Airport after usual business hours and as such could not pick the device up at the airport. I had to have it shipped to a Post Office near my AirBnB unit the next morning. This made getting from the airport to my AirBnB very difficult, especially after 26 hours of travel and no sleep. Also, I had spoken to a representative to get the shipping address switched from the airport to a Post Office after I became aware of the problem, and received notice that it had been shipped to the airport after all. The representative fixed the problem and had it reshipped as soon as I reached back out, but had I not noticed that email I would've been sunk.

Product Ordered:
SoftBank Pocket WiFi Unlimited 16 Days Rental



Canada

Worked amazingly well everywhere we went, including the mountains of Niseko. LightPocket also left an personally handwritten message with the package upon receipt, which was a really nice touch! Would definitely recommend this service!

Product Ordered:
SoftBank Pocket WiFi Unlimited 14 Days Rental



Germany

The whole process was very easy, from picking the router up at the airport to the day of returning it. THe internet saved me from getting lost a whole lot of times, I'm very happy to have found this service, because back in the day when rentable internet wasn't a thing yet, I was always in trouble setting up meet ups with friends in Japan. It worked always perfectly for me and never ran out of battery too fast, it provided good internet connections at any time it was needed. Can't be more satisfied and it was the second time I used it :)

Product Ordered:
SoftBank Pocket WiFi Unlimited 21 Days Rental



Australia

Easy to use but remember to keep the return envelope to return it

Product Ordered:
SoftBank Pocket WiFi Unlimited 12 Days Rental
SoftBank Pocket WiFi Unlimited 12 Days Rental



Spain

Excelent service!

Product Ordered:
Pocket WiFi Docomo (350MB/day) 6 Days Rental



Egypt


Singapore

Hi, this is my first time using your service and i am very satisfied with the device that served me very well when i was in Japan. Very convenient to collect and also to return. There no problem even when i was up in the remote place when i was in Nagano for the Snow Monkey. Thank you very much!

Product Ordered:
SoftBank Pocket WiFi Unlimited 10 Days Rental



Canada

Got it on time and easy return. Good battery capacity. Generally worked well, except sometimes in Tokyo when it was very slow late in the day . I do not know if this was due to the fact I exceeded 350 Mb (which is very unlikely as I used it only for google map and some internet browsing) or whether due to coverage problem in Tokyo.

Product Ordered:
Pocket WiFi Docomo (350MB/day) 15 Days Rental



Sweden

Easy to pick up and return. We did not have any issues with the device during our stay in Japan

Product Ordered:
SoftBank Pocket WiFi Unlimited 8 Days Rental



United Kingdom

Using Light Pocket was for me the easiest, simplest uncomplicated way of going online in Japan. You can't always rely on local wifi ....it often involves tedious registration procedures - exactly what you don't want when you are standing on Shinbuya Station with trains arriving every few minutes with obscure destinations....!

Product Ordered:
Pocket WiFi Docomo (350MB/day) 14 Days Rental



Netherlands

Got the unlimited data, and is work like a charm. Even up in de mountains during long hikes it kept working perfectly.

Product Ordered:
SoftBank Pocket WiFi Unlimited 29 Days Rental



Australia

Great wifi device that’s easy to use and to pre-arrange and pick up at our first hotel. Superior data transfer capability to hotel wifi. Loved it????????

Product Ordered:
SoftBank Pocket WiFi Unlimited 21 Days Rental



U.S.A.

We ordered our pocket wifi 2 days before arriving in Tokyo and it was delivered to our hotel the next day. The device worked flawlessly and the battery lasted all day (9AM-11PM). It worked during subway rides as well. The total cost was $47.33 for 7 days of unlimited fast internet. Other rental places charge you more and have a cap on how much data you can use daily. This one is unlimited so it's great if you're looking to share with a group.

Product Ordered:
SoftBank Pocket WiFi Unlimited 7 Days Rental



Canada

Great, reliable perfectly size pocket Wifi device. Did not have any problems with device at all. Ordering, pickup and drop off process was straightforward. I will most definitely order LightPocket device in the future. Choose Unlimited data plan. Five Star Rating.

Product Ordered:
SoftBank Pocket WiFi Unlimited 68 Days Rental



Ireland

We reserved a Portable Wifi unit for our trip to Japan. Picked up at airport and returned via pre-paid envelope, could not have been simpler. Device worked out of the packet, no issues at all during our whole trip. We had two devices connected all day, and the battery lasted a full day.

Product Ordered:
SoftBank Pocket WiFi Unlimited 38 Days Rental



Canada

I liked how easy it was to get it from the airport and to return it. The connection was good and we didn't have any problems.

Product Ordered:
SoftBank Pocket WiFi Unlimited 16 Days Rental



Sri Lanka

It was much easier than I imagine. When I was checked in I got the device from the check in counter. Easy to connect & no hassle. The device I received which was in good condition & battery life was more than 11 hours with heavy usages. Always I have to recharge my phone in middle on the day but Wi-FI device is good to go. Simply I can say it was awesome & I will definitely recommending to you.

Product Ordered:
SoftBank Pocket WiFi Unlimited 8 Days Rental



Australia

Would still be lost without it. From Sapporo down to Tokyo and Yokohama, across to Kanazawa and Hiroshima the SoftBank WiFi unit never missed a beat. It stayed connected throughout. Made navigating via maps very reliable. Thank you LightPocket. I will be recommending you to my friends.

Product Ordered:
SoftBank Pocket WiFi Unlimited 16 Days Rental



France

Best portable wifi service in my opinion. The price is justified by the quality and stability of the signal. I appreciated the possibility of choosing the precise number of rental days.

Product Ordered:
Pocket WiFi SoftBank Unlimited 144 Days Rental



India

Easy pick up and drop. Great speed and coverage. Love to use it again and again.

Product Ordered:
SoftBank Pocket WiFi Unlimited 14 Days Rental



Poland

I like reliable delivery and simple return procedure with package tracking. No problems with network coverage during our trip (including remote areas in Japanese Alps). The only problem I had was charging the router. I had to follow a specific procedure to fully charge it (turn off, plug charger in, turn on, turn off). Otherwise the router was charged up only by 10-15% for 6 hours. I had to find out this procedure on my own, because it differs from what was described in leaflets provided by you (the router didn't turn on automatically when charger was plugged in)

Product Ordered:
Pocket WiFi Docomo (500MB/day) 18 Days Rental



Indonesia

Despite thinking that 100 GB will not be enough for every months, turns out it is more than enough for me to use during my stay in Japan The connection is also good and I never encounters any problem The battery can last a day even though I am using it almost a whole day

Product Ordered:
SoftBank Pocket WiFi Unlimited 68 Days Rental



Indonesia

When the data limit is almost reached it already slowed down at 480-490MB, but recieving, using , and returning is easy. I recommend just buying the unlimited data package.

Product Ordered:
Pocket WiFi Docomo (500MB/day) 60 Days Rental



U.S.A.

Easy to use and great battery life! Served us well during our entire trip from Hokkaido to Osaka, would recommend.

Product Ordered:
SoftBank Pocket WiFi Unlimited 40 Days Rental



Belgium

It was simply perfect ! Packed wifi waiting for us at our arrival hotel, with pre-printed envelop to send it back. Always working, efficient battery, perfect !

Product Ordered:
SoftBank Pocket WiFi Unlimited 10 Days Rental



Australia

Great service and product, wouldn’t hesitate to use again, a must have on any trip abroad

Product Ordered:
SoftBank Pocket WiFi Unlimited 15 Days Rental



United Kingdom

Everything was arranged easily. The mobile router was waiting at our hotel on arrival and set up was easy. The Wi-Fi was reliable, even with 4 devices attached to it. Without the router, our time in Japan would have been much more difficult as we used it constantly to check directions and train routes, etc. I would definitely recommend this company and this device.

Product Ordered:
SoftBank Pocket WiFi Unlimited 12 Days Rental



U.S.A.

Good price , can use anywhere

Product Ordered:
SoftBank Pocket WiFi Unlimited 14 Days Rental



Italy

I've never had a connection problem. I've chosed the 14 day rental.

Product Ordered:
Pocket WiFi Docomo (500MB/day) 14 Days Rental



Denmark

Using this pocket wifi company was super easy and reliable! We picked up the package containing the pocket wifi from the airport post office right after we landed. The post office was easy to find, pick-up was fast and easy, and setting up the wifi and getting connected to the wifi took seconds. We had no problems with connection or the actual device throughout our 3 weeks in Japan (traveling both in large cities and in small mountain villages). Battery lasted a long time, we made sure to switch it off when we didn't use it and so we only had to charge it every 3-4 days. Dropping off the pocket wifi was super easy too; we just put everything in the pre-paid envelope that came in the package and put it in the mailbox at the same post office in Narita airport. I can recommend this company!

Product Ordered:
Pocket WiFi Docomo (350MB/day) 21 Days Rental



India

It is very simple to order, get delivery and use. Very good services, data connectivity and speed.

Product Ordered:
Pocket WiFi SoftBank Unlimited 60 Days Rental



U.S.A.

We rented the 500MB WiFi. As far as connectivity and speed it was a great device. The device was mailed to our hotel. We mainly used it to get around using google maps, google translate, email and web searches. We exceeded the data limit two of the days then the speed slowed as expected. The rest of the trip we only turned it on when we were searching for something or lost which happened a lot. At home we rarely exceed 250MB of data so we thought the 500MB plan would be more than enough, but I guess we underestimated the data we would need. Next time we will go with the unlimited plan. Overall a good device at a reasonable price

Product Ordered:
Pocket WiFi Docomo (500MB/day) 14 Days Rental



Canada

Overall I am really satisfied with LightPocket. The process in receiving and returning it is so smooth. The wifi connection during my trip in Osaka and surrounding area is excellent. More than that, the battery last more than 12 hours. Amazing. Highly recommended.

Product Ordered:
Pocket WiFi SoftBank Unlimited 7 Days Rental



U.S.A.

I used the Pocket WiFi SoftBank Unlimited 15 Days Rental. It was amazing. I had it running pretty much all day and it lasted for the whole time we were out. We would go back to rest in the early evening and charge it back up so it would run all evening. The connection was as amazing. Could stream videos without an issue. Even worked in the subways when at the subway stops to check to make sure we were on the right route. Would definitely use it the next time I am in Japan. The customer service is great also. I wrote the wrong date on a comment and someone from the office emailed me to confirm which date I wanted the pocket wifi. Just drop it off at any mailbox to return it. Easy as can be.

Product Ordered:
Pocket WiFi SoftBank Unlimited 15 Days Rental



U.S.A.

Thank you so much LightPocket. You’re customer service was excellent. I live how prompted your customer care was with my concerns and questions. I will be using your product again in the near future! Pocket WiFi was extremely fast! I loved it! Well worth it’s price!

Product Ordered:
Pocket WiFi SoftBank Unlimited 8 Days Rental



Ukraine

Great and convenient way to get internet at basically any point in the Japan in your pocket. Device holds on one charge trough all day with 4 people using it. Also is provided with charging cable and can be recharged from any powerbank. Coverage is pretty great we didn’t get any blackouts during our trip. Would totally recommend for the price given

Product Ordered:
Pocket WiFi SoftBank Unlimited 19 Days Rental



Australia

Worked great from Tokyo to Kagoshima, with good speeds, will recommend to others.

Product Ordered:
Pocket WiFi SoftBank Unlimited 22 Days Rental



Canada

Fantastic. Pick up and return was simple. The pocket wifi was small and easy to use. We were travelling to very remote parts of Japan and it performed well for both coverage and battery life. A great solution when 2 people need to be connected at the same time. I would gladly recommend this service and will be using it again when we return.

Product Ordered:
Pocket WiFi Docomo (500MB/day) 22 Days Rental



United Kingdom

On arrival at Kansai/Osaka we went up one floor to the Post Office and exchanged the email from Light Pocket for this great powerful little device. We switched it on and entered the password and that was it we were connected to the internet. It has a long battery life up to 9hours and definitely saved us tens of Pounds. When leaving it was even simpler we just popped it in the post box in the prepaid envelope. Just brilliant, I recommend you get one without any hesitation. 5Star *

Product Ordered:
Pocket WiFi SoftBank Unlimited 10 Days Rental



Philippines

Lighpocket helped me in finding my hotel, food and train stations nearby, hyperdia services, google maps and information while on my train. Great connection I even uploaded my photos on Drive and OneDrive simultaneously :) You rock \m/

Product Ordered:
Pocket WiFi SoftBank Unlimited 8 Days Rental



U.S.A.

The device worked very well. It always worked when we were on land, the only time we didn't get a signal was when we were on a cruise ship far from shore. Battery life was excellent; the device never ran out of power even when being used most of the day. It was small and convenient, easy to put in our daypack or camera bag or in a pocket if needed. Picking up and returning the device was easy. I would definitely use the LightPocket wifi unit again.

Product Ordered:
Pocket WiFi SoftBank Unlimited 24 Days Rental



Denmark

Worked like a charm. Perfect delivery to our hotel and set up was very easy. Just turn it on. Great reception in every part of Japan we visited during our stay. Very easy to order, receive and return. Very fair price and good options for different products. And thank you for the handwritten note (To enjoy our stay in Japan)

Product Ordered:
Pocket WiFi SoftBank Unlimited 16 Days Rental



U.S.A.

LightPocket was a great choice for my two week trip to japan. The battery life was great! I used it all day to get around and by the end of the night it still had about 40-50?ttery left. Never had an issue connecting and always had fast LTE. Will definitely use LightPocket again for my next trip to Japan!

Product Ordered:
Pocket WiFi SoftBank Unlimited 15 Days Rental



India

It was very good service with easy to handle and tension free. I would like to use it again when in Japan.

Product Ordered:
Pocket WiFi SoftBank Unlimited 60 Days Rental



United Kingdom

LightPocket offer an easy and reliable service. Very simple to arrange and easy to make changes during the rental period. Very helpful staff, thank you.

Product Ordered:
Pocket WiFi SoftBank Unlimited 14 Days Rental



U.S.A.

LightPocket was easy to use and maintain. The device was small enough to fit in your pocket and the battery lasted most of the day. Internet speeds were great for use of general messaging and internet use.

Product Ordered:
Pocket WiFi SoftBank Unlimited 10 Days Rental



U.S.A.

Wonderful service! Our flight to Japan was cancelled. We were rebooked for the following day and ended up in a different city. LightPocket was able to send another device to us in a different location. The customer service was prompt and efficient. The device worked very well throughout Japan.

Product Ordered:
Pocket WiFi SoftBank Unlimited 11 Days Rental



U.S.A.

worked great in all areas of okinawa, have recommended to friends already. the compact size is very good

Product Ordered:
Pocket WiFi SoftBank Unlimited 50 Days Rental



Canada

Worked great throughout my stay, even I'm remote locations. Delivered to the hotel and drop off in post box was effortless.

Product Ordered:
Pocket WiFi SoftBank Unlimited 11 Days Rental



U.S.A.

Such an awesome customer service and great product with plans. Came with good return instructions. No problem whatsoever. Our trip was very comfortable because of this product. 10/10 will recommend

Product Ordered:
Pocket WiFi SoftBank Unlimited 10 Days Rental



United Kingdom

The light pocket WiFi was well worth having on our trip round Japan. There wa much more WiFi available than we expected in hotels and in some towns but a number of times we found ourselves needing information or translation when none was available. For example we were able to book a hotel and car while travelling on a train. Some trains had WiFi but not the Shikansen, surprisingly. Our Japanese grinds also found it useful to hook up to. We would recommend this service which was efficient and good value. Easy to return and we had it delivered to our friend’s house.For us it was better than having a sim as our phones only take one card.

Product Ordered:
Pocket WiFi Docomo (350MB/day) 32 Days Rental



Canada

Very versatile and most affordable walking wiFi,easy to work and return .Charge and connect and you are off and drop off any Post Box when you return.Absolutely No Hitches.

Product Ordered:
Pocket WiFi SoftBank Unlimited 14 Days Rental



U.S.A.

LightPocket is an amazingly convenient service which provided reliable WiFi connection throughout different areas in Japan. Even in the rural mountains, the Pocket WiFi worked with full bars.

Product Ordered:
Pocket WiFi Docomo (350MB/day) 14 Days Rental



Switzerland

The Lightpocket WiFi was extremely convenient and reliable. Pickup and sending it back was very easy and hassle free. The coverage of the wifi was very good and the connection speeds were fast and without delay. Would recommend to anyone!

Product Ordered:
Pocket WiFi SoftBank Unlimited 15 Days Rental



U.S.A.

Worked excellent. I used two phone and they worked very well in all places visired (e.g. Tokyo, Kyoto, etc.) including during hiking in mountain trails. Thanks. Mostly use it for maps, reservations, skype calls, youtube, etc.

Product Ordered:
Pocket WiFi Docomo (350MB/day) 10 Days Rental



Italy

Everything was perfect. The hotel clerk gave me the package and the connection was easy with the data sticked on the back of the pocket. The return was simple with the prepaid envelope that was in the package. I'll probably use this service again in the future.

Product Ordered:
Pocket WiFi SoftBank Unlimited 18 Days Rental



United Kingdom

This service worked perfectly for me - it was especially helpful to be able to send the package to a post office rather than a hotel address. The device worked well consistently and was invaluable during my trip.

Product Ordered:
Pocket WiFi Docomo (350MB/day) 14 Days Rental



New Zealand

I had an excellent experience with lightpocket. Our pocket wifi was at the post office when we arrived and the return was very easy. The pocket wifi battery lasted a full day and we never had any problems with it. Highly recommend.

Product Ordered:
Pocket WiFi SoftBank Unlimited 14 Days Rental



U.S.A.

Amazing products for a great price. Would definitely order from again if I travel to Japan again.

Product Ordered:
Pocket WiFi SoftBank Unlimited 14 Days Rental
Pocket WiFi SoftBank Unlimited 14 Days Rental



Indonesia

Good value for money. Good detail explanation

Product Ordered:
Pocket WiFi Docomo (350MB/day) 7 Days Rental



New Zealand

Excellent little unit, very easy to set up and use.

Product Ordered:
Pocket WiFi SoftBank Unlimited 9 Days Rental