|Network||SoftBank 4G (LTE) / 3G|
|High Speed Data Allowance||Basically unlimited speed.|
|High Speed Connection||150Mbps (Best Effort)|
* It might be speed limited if over 200GB/month data usage.
|Coverage||100% of the population|
|WiFi Connection Number||10|
|Battery Lifer||9 Hours (Internet use), 340 hours (Standby time)|
We provide an AC adapter and USB cable.
This is a rental item, and it needs to be returned. (No return fee required)
What happens if I use up my data allowance?
Our service allows you to have unlimited access. It might be limited Speed if over 200GB/month data usage..
Do I need to return the Pocket WiFi?
Yes, our pocket Wifi is a rental item, and it needs to be returned. Please put the pocket Wifi, the AC adapter, and the USB Cable in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date. No return fee.
How do I set up the Wifi?
Turn on the WiFi unit by pushing the power button for about 3 seconds
Select the SSID and Enter Password we provide
Can I cancel my reservation?
We issue a full refund when an order is cancelled before 5 days or more prior to the start date(Pick up date). There are some charges for the cancellation made later than that.
AC Adapter / Cable
Paper:How to Use Wifi / How to Return
Rented the 4G portable wifi. Easy to start and return, no need to travel to shop, can get the machine in the mail. Speed and stability is quite good for 4G as well. Price is fair. Easy to use backend to manage and extend rental. The only complain is the machine can only connect to 7 devices at the same time. Not sure if that's usual for a limitation with these machines. But for usual travel needs I guess 7 is quite enough. I used it at home which were not quite enough but could manage to survive ... sometimes have to switch off some device to allow others. Overall quite good, would choose it again.
SoftBank Pocket WiFi Unlimited 18 Days Rental
Service was great and pricing was on the steep side but overall it’s good
SoftBank Pocket WiFi Unlimited 44 Days Rental
It was very easy to use the website to reserve the wifi rental, and It worked great while I was using it. Overall, I was very satisfied.
SoftBank Pocket WiFi Unlimited 17 Days Rental
Once I had the device in had it was great, but I was flying in to Itami Airport after usual business hours and as such could not pick the device up at the airport. I had to have it shipped to a Post Office near my AirBnB unit the next morning. This made getting from the airport to my AirBnB very difficult, especially after 26 hours of travel and no sleep. Also, I had spoken to a representative to get the shipping address switched from the airport to a Post Office after I became aware of the problem, and received notice that it had been shipped to the airport after all. The representative fixed the problem and had it reshipped as soon as I reached back out, but had I not noticed that email I would've been sunk.
SoftBank Pocket WiFi Unlimited 16 Days Rental
Worked amazingly well everywhere we went, including the mountains of Niseko. LightPocket also left an personally handwritten message with the package upon receipt, which was a really nice touch! Would definitely recommend this service!
SoftBank Pocket WiFi Unlimited 14 Days Rental
The whole process was very easy, from picking the router up at the airport to the day of returning it. THe internet saved me from getting lost a whole lot of times, I'm very happy to have found this service, because back in the day when rentable internet wasn't a thing yet, I was always in trouble setting up meet ups with friends in Japan. It worked always perfectly for me and never ran out of battery too fast, it provided good internet connections at any time it was needed. Can't be more satisfied and it was the second time I used it :)
SoftBank Pocket WiFi Unlimited 21 Days Rental
Hi, this is my first time using your service and i am very satisfied with the device that served me very well when i was in Japan. Very convenient to collect and also to return. There no problem even when i was up in the remote place when i was in Nagano for the Snow Monkey. Thank you very much!
SoftBank Pocket WiFi Unlimited 10 Days Rental
Easy to pick up and return. We did not have any issues with the device during our stay in Japan
SoftBank Pocket WiFi Unlimited 8 Days Rental
|Item||Late Charges(day)||Replacement Charges|
|WIFI SoftBank||¥720||¥24,000 (¥12,000 with Insurance)|
At airports, hotels, post offices, and even at residences. We will deliver the rental item to almost wherever you'll be at, and you can pick it up.
Find more at: How to Receive the Rental Items
Put the items in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date.
Find more at: How to Return the Rental Items