Softbank Pocket WiFi 100GB 15 Days Rental Japan Unlimited Data Pocket Wifi

FAQ

What happens if I use up my data allowance?
Please be aware that exceeding 100GBGB in a month can result in a loss of speed

Do I need to return the Pocket WiFi?
Yes, our pocket Wifi is a rental item, and it needs to be returned. Please put the pocket Wifi, the AC adapter, and the USB Cable in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date. No return fee.

How do I set up the Wifi?
Turn on the WiFi unit by pushing the power button for about 3 seconds
Select the SSID and Enter Password we provide

Can I cancel my reservation?
We issue a full refund when an order is cancelled before 5 days or more prior to the start date(Pick up date). There are some charges for the cancellation made later than that.

Unlimited Data Usage

Our service allows you to have unlimited access to the Internet.
It might be limited Speed over 100GB/month.

Money Back Guarantee

Just in case the wi-fi device didn't work well in your location, we offer an option to return the item for a refund. Please post back the items within 2 days from the start date. About Refund

Rate
Extention

Extension will be available for purchase once the Mobile Wi-Fi is sent out.

Tax excluded

How to Extend the Rental Period

Please login to My page. you can select the rental item to be extended.
My Page

What is in A Package

Pocket WiFi
AC Adapter / Cable
Paper:How to Use Wifi / How to Return
Return Envelope

Customer Reviews

Belgium

Great service, all worked perfectly fine, excellent value for money, recommended.9

Product Ordered:
Softbank Pocket WiFi 100GB 15 Days Rental

Apr 17,2023

United Kingdom

A fantastic service. The package had already been delivered to our hotel when we arrived. Set up and use of the Pocket WiFi was very easy. We had full WiFi coverage throughout our trip. Returning it using the return packaging was also easy. We received confirmation that it had been received within 24 hours of putting it in a post box. We were very pleased with the entire experience.

Product Ordered:
Softbank Pocket WiFi 100GB 14 Days Rental

Apr 17,2023

Notes on Rental Period

If you are going to be late, we recommend to extend the rental period as it might be lower the total cost.

Item	Late Charges(day)	Replacement Charges
WIFI SoftBank	¥720	¥24,000 (¥12,000 with Insurance)

Late charges
Late charges will be billed on the your credit card if the rental item is not posted by the midnight on the return date.
Consider extending your rental period if you are going to be late as it will be cheaper than paying the late charges.
To extend it, select "Extend" icon at "Extend" section in My Page.

Replacement
If you miss returning the rental item 5 days after the return date without any notice, we consider it lost. We will charge you for it as replacement cost. This will be applied for breaking or losing the item as well. It will be billed on your credit card once they are applied.

Pickup At Wherever You Want

At airports, hotels, post offices, and even at residences. We will deliver the rental item to almost wherever you'll be at, and you can pick it up.

Find more at: How to Receive the Rental Items

Easy Return

Put the items in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date.

Find more at: How to Return the Rental Items

¥ 600(ex.)

Flat rate for every single order.
No return fee. Return envelope will be provided.
One return envelope provided per order.
*For multiple items with different return dates, envelopes for each return date will be provided.

Period	15 Days
Network	SoftBank
High Speed Connection	150Mbps (Best Effort)
Data Limit	100GB/month
Coverage	100% of the population
WiFi Connection Number	10
Battery Lifer	9 Hours (Internet use), 340 hours (Standby time)

Softbank Pocket WiFi 100GB 15 Days Rental

Features

FAQ