You can return your items using this return package via any post box or post office anywhere in Japan!
The return package comes with a tracking number for your reference.
Return postage is NOT required as we use a prepaid envelope.
Postboxes in Japan are red and are located anywhere in cities or in the airports or some convenience stores.
Lawson convenience stores also accept our return envelope .
Please prepare an envelope, pay the postage and send all the rental items directly to our office address shown on the bottom of this page.
Note that we will not reimburse you for the return postage.
Please go to any Japan Post Office or Lawson convenience store and get (Letter Pack Lite), which cost you 360 yen.
Please consider extending the rental period as extending rental is cheaper than paying the late charges:Extension Package Prices
Please prepare a new envelope, not using the envelope we provide as it cannot be used for international shipping.
Pay the postage and send all the items directly to our office address below.
We recommend you use a service that provides a tracking number such as EMS.
We count the days that take for shipping as part of the "rental period".
Please extend your rental period to cover the days that will take for shipping.
If you use standard mail, it could take 2-3 weeks. Please check with your local post office and extend the perod accordingly.
To extend the rental period, please log in My Page
LightPocket Customer Support
3-6-8-7F Ningyocho Nihonbashi Chuo-ku, Tokyo
|Item||Late Charges(day)||Replacement Charges|
|WIFI docomo (200MB/Day)||¥550||¥20,000|
|WIFI docomo (350MB/Day)||¥600||¥21,000|
|WIFI docomo (500MB/Day)||¥680||¥22,000|