You can return your items using this return package via any mailbox or post office anywhere in Japan! The return package comes with a tracking number for your reference. Return postage is NOT required as we provide you with a postage-paid return envelope. Mailboxes in Japan are red and are located anywhere in cities, airports and some convenience stores. Lawson convenience stores also accept our return envelopes.
Please prepare an envelope, pay the postage and send all the rental items directly to our office address shown on the bottom of this page.
Note that we will not reimburse you for the return postage.
Please go to any Japan Post Office or Lawson convenience store and get a (Letter Pack Lite), which costs 360 yen.
Please consider extending the rental period, as extending rental is cheaper than paying late charges : Extension Package Prices
Please prepare a new envelope, and don't use the envelope we provide as it cannot be used for international shipping.
Pay the postage and send all the items directly to our office address below. We recommend you use a service that provides a tracking number such as EMS. We count the days needed for shipping as part of the "rental period." Please extend your rental period to cover the period for shipping.
If you use standard mail, it could take 2-3 weeks. Please check with your local post office and extend the rental period accordingly.
To extend the rental period, please log in to My Page
LightPocket Customer Support
3-6-8-7F Ningyocho Nihonbashi Chuo-ku, Tokyo
|Item||Late Charges(day)||Replacement Charges|
|WIFI docomo (200MB/Day)||¥550||¥20,000|
|WIFI docomo (350MB/Day)||¥600||¥21,000|
|WIFI docomo (500MB/Day)||¥680||¥22,000|