|Narita Airport Terminal 1||Terminal 1, 4th Floor (Departure Lobby)||8:30 - 20:00 (All year round)||Map|
|Narita Airport Terminal 2||3rd Floor (Departure Lobby)||8:30 - 20:00 (All year around)||Map|
|Narita Airport Terminal 3||Please use the post office in Terminal 2||-||-|
|Kansai Airport||Terminal 1 Bldg., 2nd Floor South||9:00 - 17:00 (All year around)||Map|
|New Chitose Airport||Domestic Terminal Bldg., 2nd Floor||9:00 - 17:00 (All year around)||Map|
|Chubu Centrair Airport||Welcome Garden, 1st Floor||9:00 - 17:00 (Weekdays only)||Map|
|Haneda Airport||Terminal 1, 1F Market Place||9:00 - 17:00 (Weekdays only)||Map|
Picking Up from Japan Post Office
Please inform the tracking number and show your passport at the airport post office for collection
Once the package is sent out, you will receive a Delivery Information email with its tracking number. You can also check the tracking number of your package from your My Page.
We recommend you choose airport post office as the pick up point only if you have plenty of time before the post offices close, in case the flight delays and etc.
Narita Airport Terminal 3
Terminal 3 has no post office. If you arrive at terminal 3, please choose the post office in terminal 2 as the pickup point so that you can collect the package there. Terminal 2 is just 5 minutes free shuttle bus ride from Terminal 3.
Narita Airport Official Website
Haneda Airport has a post office in the domestic terminal 1. About 10 minutes free shuttle bus ride will get you there from the International Terminal.
Haneda Airport Shuttle Buses
You can receive your package at any post office located in Japan.
If you worry about the address you set, we highly recommend that you select the post office as the pickup point.
Post offices are very useful, and there even are some post offices that open 24 hours a day.
Find post offices at JAPAN POST GROUP Official Website or Useful Post office
Can you forward the package to the hotel if I couldn't pick it up at the airport?
Of course. Contact us by email as soon as possible and buy Transfer Fee.
Until 5 days before the rental start date, we accept your request to change a delivery address without any charges. Later than that, we will change it with a fee of 1080 yen.
Please complete the payment from the link below and enter the order number and the new address in the message box on the order page..
|Item||Late Charges(day)||Replacement Charges|
|WIFI docomo (200MB/Day)||¥550||¥20,000|
|WIFI docomo (350MB/Day)||¥600||¥21,000|
|WIFI docomo (500MB/Day)||¥680||¥22,000|