If you are going to be late, we recommend to extend the rental period as it might be lower the total cost. Late charges
Late charges will be billed on the your credit card if the rental item is not posted by the midnight on the return date.
Consider extending your rental period if you are going to be late as it will be cheaper than paying the late charges.
To extend it, select "Extend" icon at "Extend" section in My Page.

Replacement
If you miss returning the rental item 5 days after the return date without any notice, we consider it lost. We will charge you for it as replacement cost. This will be applied for breaking or losing the item as well. It will be billed on your credit card once they are applied.

Pickup At Wherever You Want

At airports, hotels, post offices, and even at residences. We will deliver the rental item to almost wherever you'll be at, and you can pick it up.

Find more at: How to Receive the Rental Items

Easy Return

Put the items in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date.

Find more at: How to Return the Rental Items

Shipping Fee

¥ 540

• Flat rate for every single order.
• No return fee. Return envelope will be provided.
• One return envelope provided per order.
  *For multiple items with different return dates, envelopes for each return date will be provided.