| Period | 14 Days |
| Network | Docomo 4G (LTE) / 3G |
| High Speed Data Allowance | 500MB/day |
| High Speed Connection | 150Mbps (Best Effort) *Down to 256 Kbps over 500MB/day. The limitation will be lifted the following day(0:00 AM). |
| Data Limit | UNLIMITED |
| Coverage | 100% of the population |
| WiFi Connection Number | 10 |
| Battery Lifer | 9 Hours (Internet use), 340 hours (Standby time) |
We provide an AC adapter and USB cable.
This is a rental item, and it needs to be returned. (No return fee required)
What happens if I use up my data allowance?
Our service allows you to have unlimited access. However, the connection speed will be reduced to 256Kbps until 12am once the data traffic volume exceeds 500MB. After 12am, the counter is reset.
Do I need to return the Pocket WiFi?
Yes, our pocket Wifi is a rental item, and it needs to be returned.
Please put the pocket Wifi, the AC adapter, and the USB Cable in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date. No return fee.
How do I set up the Wifi?
Turn on the WiFi unit by pushing the power button for about 3 seconds
Select the SSID and Enter Password we provide
Can I cancel my reservation?
We issue a full refund when an order is cancelled before 5 days or more prior to the start date(Pick up date). There are some charges for the cancellation made later than that.
Our service allows you to have unlimited access to the Internet.
The connection speed will be reduced to 256Kbps once the data traffic volume exceed 500MB over a day (24 hour) period, however, it will be back to standard after 12:00am on the day the excess occurs.
Just in case the wi-fi device didn't work well in your location, we offer an option to return the item for a refund. Please post back the items within 2 days from the start date if you wish to get a refund.
| Item | Late Charges(day) | Replacement Charges |
|---|---|---|
| WIFI docomo (500MB/Day) | ¥680 | ¥22,000 |
At airports, hotels, post offices, and even at residences. We will deliver the rental item to almost wherever you'll be staying.
Find more at: How to Receive the Rental Items
Put the items into the postage-paid return envelope we provide, and drop it into a mailbox anywhere in Japan by midnight of the return date.
Find more at: How to Return the Rental Items
