| Period | 14 Days |
| Network | Docomo 4G (LTE) / 3G |
| High Speed Data Allowance | 500MB/day |
| High Speed Connection | 150Mbps (Best Effort) *Down to 256 Kbps over 500MB/day. The limitation will be lifted the following day(0:00 AM). |
| Data Limit | UNLIMITED |
| Coverage | 100% of the population |
| WiFi Connection Number | 10 |
| Battery Lifer | 9 Hours (Internet use), 340 hours (Standby time) |
We provide an AC adapter and USB cable.
This is a rental item, and it needs to be returned. (No return fee required)
What happens if I use up my data allowance?
Our service allows you to have unlimited access. However, the connection speed will be reduced to 256Kbps until 12am once the data traffic volume exceeds 500MB. After 12am, the counter is reset.
Do I need to return the Pocket WiFi?
Yes, our pocket Wifi is a rental item, and it needs to be returned.
Please put the pocket Wifi, the AC adapter, and the USB Cable in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date. No return fee.
How do I set up the Wifi?
Turn on the WiFi unit by pushing the power button for about 3 seconds
Select the SSID and Enter Password we provide
Can I cancel my reservation?
We issue a full refund when an order is cancelled before 5 days or more prior to the start date(Pick up date). There are some charges for the cancellation made later than that.
Our service allows you to have unlimited access to the Internet.
The connection speed will be reduced to 256Kbps once the data traffic volume exceed 500MB over a day (24 hour) period, however, it will be back to standard after 12:00am on the day the excess occurs.
Just in case the wi-fi device didn't work well in your location, we offer an option to return the item for a refund. Please post back the items within 2 days from the start date if you wish to get a refund.
We rented the 500MB WiFi. As far as connectivity and speed it was a great device. The device was mailed to our hotel. We mainly used it to get around using google maps, google translate, email and web searches. We exceeded the data limit two of the days then the speed slowed as expected. The rest of the trip we only turned it on when we were searching for something or lost which happened a lot. At home we rarely exceed 250MB of data so we thought the 500MB plan would be more than enough, but I guess we underestimated the data we would need. Next time we will go with the unlimited plan. Overall a good device at a reasonable price
Product Ordered :
Pocket WiFi Docomo (500MB/day) 14 Days Rental
Fantastic. Pick up and return was simple. The pocket wifi was small and easy to use. We were travelling to very remote parts of Japan and it performed well for both coverage and battery life. A great solution when 2 people need to be connected at the same time. I would gladly recommend this service and will be using it again when we return.
Product Ordered :
Pocket WiFi Docomo (500MB/day) 22 Days Rental
| Item | Late Charges(day) | Replacement Charges |
|---|---|---|
| WIFI docomo (500MB/Day) | ¥680 | ¥24,000 (¥12,000 With Insurance) |
At airports, hotels, post offices, and even at residences. We will deliver the rental item to almost wherever you'll be staying.
Find more at: How to Receive the Rental Items
Put the items into the postage-paid return envelope we provide, and drop it into a mailbox anywhere in Japan by midnight of the return date.
Find more at: How to Return the Rental Items
