Once this offer is fully accepted by your host, you are even no need to wait to receive the package at the accommodation as LightPocket send our package to a mail box directly.
While if there is even one "No" from your host to the questions, our package will not be delivered.
In such case, we recommend that you receive our package at the post office nearest to the accommodation you will stay.
Useful Post Office
If your host replies the address in Japanese, don't worry, LightPocket confirms that Japanese address before sending our package. It is fine that you just copy the address written in Japanese and send it to us.
Please copy message below and send it to your host.
Demand for Airbnb in Japan is rising.
However, as it becomes more popular, problems between users and hosts often happen.
That is, you cannot receive your luggage at the Airbnb room you stay at.
Travelling, studying, having a business trip, etc..
A number of people pre-ordering pocket WiFi routers or prepaid SIM cards before visiting to Japan is very increasing along with increasing of Airbnb rooms to meet their needs.
Nevertheless, most pocket WiFi/prepaid SIM providers recommend NOT to receive the products at Airbnb as it faces many troubles.
They even warn you on their websites to avoid it as possible as you can.
Address Info: Lack of The Name of The Building
If there is no exact name of the building where your luggage will be delivered, a delivery company will/can not deliver yours.
There are many cases that multiple buildings are located on the same address in major cities such as Tokyo, Osaka, Nagoya, and Fukuoka.
Address Info: Lack of The Name of The Apartment/Flat or The condominium
If there is no detailed information of Airbnb rooms, including the number of your room, the full name of the Airbnb owner, and a phone number, a delivery company will/can not deliver yours.
Postal Address Unregistered
There are many cases that Airbnb addresses do not registered to Japan Post, and in this case, they will/can not deliver any package.
Mail Box Locked
If a mail box has a password to unlock, you need to confirm it with the owner beforehand.
Incorrect Way to Write Address in Japan
There are some differences on how to write a valid address between Japanese and English. And if yours is not accurate, there is possibility that your baggage will not be delivered because delivery service companies treat it vague address.
If those issues in "Major Reasons to Fail to Receive Your Luggage" are solved, your luggage and packages are delivered to Airbnb rooms.
Once all the address information is accurate, your luggage will be delivered to anywhere in Japan within 3 or 4 days. Corporate efforts of delivery service companies in Japan is great, there are almost no breaks or losses.
Up to this time, LightPocket had contacted with Airbnb hosts directly based on the customers' needs.
However, LightPocket is not a customer for Airbnb hosts, thus, we sometimes faced issues such as failure to receive the accurate address and taking much time to reply.
Furthermore, even when you can obtain the accurate address, there are still some cases in which luggage will not be delivered. For example, if there is nobody to receive luggage when it is delivered, a redelivery request is required.
To avoid such issues, we have made functionality to output minimum confirmation messages required to receive your WiFi/SIM package sent from us surely.
They are written both in Japanese and English, and please copy them and use them when you contact with your host.