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LightPocket is a Tokyo-based company established to solve one big issue facing visitors to Japan: Unstable internet connections.
When traveling to Japan, a majority of people finds that they cannot easily get connected with the internet.
Although the number of public WiFi spots are increasing, they are still insufficient in terms of security, stability, data limits, throttling and communication speed. The choices are very inconvenient, even for locals.
Don't let yourself be captured in such a cage, and escape from the stress of poor internet services.
To stay easily and reasonably connected when you travel around Japan, how about renting a superior pocket WiFi router or a data reliable SIM card?
LightPocket provides high speed and stable data communication services with proven reliability.
If you are considering renting a pocket WiFi or buying a SIM card directly at the airport after arrival, unfortunately, chances are you can not always rent/buy it because their stock inventory at airport shops is limited, and they often run out, especially during peak seasons (March, April, November, December).
When you arrive in Japan, you may find yourself in a long line, for a long time, just to get pocket WiFi or a SIM card.
Don't let yourself be victimized. Stay focused on your invaluable Japan travel experience.
With LightPocket service, all you have to do is just pre-ordering a pocket WiFi or a SIM card online.
You can have it sent anywhere with a deliverable address, including post offices in the airport, your hotel, or at your residence/Airbnb.
Also, you can return it from anywhere in Japan. Furthermore, our prices are much more reasonable than renting at physical stores in airports.
Delivery Guarantee: If you are concerned or unsure of your Japanese address which you specified as a pickup point, don't worry. Our team at LightPocket will check and confirm it, and revise if needed. If you forget to pick up your pocket WiFi or a SIM card at the airport, don't worry. LightPocket can transfer it to a new address.
Quality Guarantee: If you find that your device is not compatible with our products or the signal or strength is poor, don't worry. LightPocket will issue you a refund.
Extension and Return Guarantee: You can easily extend the rental period, and returning products is always free of charge with our postage-paid return envelope.
Stay fast and connected all around Japan. If you are visiting Japan with your family or friends, or are staying long in Japan, renting a portable WiFi router is your best choice. One pocket WiFi supports simultaneous multiple device connectivity.
All our Pocket WiFi routers have good coverage throughout Japan, covering more than 95% of the population, so coverage and connectivity should not be a problem anywhere you go in Japan.
A data SIM card is useful for mobile phones or tablets. Other prepaid SIM cards will leave you high and dry when the data limits are reached. LightPocket SIMs stay fully connected during your rental period, as there are no caps on data usage.
You will be satisfied with the high-speed internet communication through the SIMs we offer. Even if you exceed the daily data limits, don't worry, you still have internet access at 256Kbps, which enables you to use essential apps such as Google Maps.
Furthermore, even if you reach the daily data limits, the speed limitation will be lifted the following day, while other rental providers keep you waiting up to several days before they lift the restrictions. We manage the data communication of our service on a daily basis to ensure high-quality for you.
Along with our SIM, we also provide you a with a complimentary SIM card holder and an ejection pin to insert the SIM into your device.
Prepaid SIMs seemingly looks convenient as there is no need to return them. However, many prepaid SIMs don't fit, don't work in your device, or malfunction soon after purchase. Prepaid SIMs cannot be returned so you lose your purchase costs, and then you need to buy another.
Major reasons for disappointment are:
Your device does is not compatible with the frequency bands in Japan.
Your device is completely locked.
Your device is unlocked for SIM use, but is locked regionally .
You ordered the wrong SIM card size.
Poor connectivity at places where you stay or go.
It is very difficult to check each of these conditions before you actually arrive in Japan.
However, once you purchase a prepaid SIM, you cannot get a refund for any reason, even if the SIM did not work.
You will end up really disappointed. This is not a rare occurrence; the number of people getting caught in this situation are increasing all the time.
Therefore, LightPocket chose not to sell prepaid SIMs, but decided upon rental SIMs instead.
We accordingly can support you if you experience any of these troubles, and promptly issues a refund if needed.
If you reserve your SIM or Pocket WiFi with one of our competitors, you start the process of renting after you arrive at the airport. Don't do that.
It could be take a long time, and it might end in vain if they are out of stock, especially during peak seasons.
If you pre-order online through LightPocket, you can pick it up or have it delivered anywhere you want such as the airport, your hotel, or your residence.
Also, you can return it from anywhere in Japan just by dropping the postage-paid envelope into any mailbox located all over Japan. For no additional fee, of course.
If you rent an unlimited Data Pocket WiFi or SIM from LightPocket, there are no limitations for data usage overall. But please note that your data speed may also be limited if you routinely exceed your allotted data, which varies depending on your plan. However, you can still connect at 256Kbps, which enables you to use essential apps such as Google Maps. Data limitations will be lifted at 0:00 the following day.
LightPocket provides pocket WiFi routers and data SIMs using NTT DoCoMo and SoftBank networks. Both networks are highly-acclaimed for its great stability and nationwide coverage.
In Japan, SIMs with voice call functionality are strictly regulated to prevent crime by use of unidentified and unregistered phone numbers. Obtaining such a SIM card by international travelers or people who stay in Japan for a short period of time is almost impossible. Even if you are able to find one, it will be very pricey. Although there might be some exceptions, they are not recommended. Therefore, a data SIM card without voice call functionality will be the only SIM for visitors to Japan. Of course, even with a data SIM card, you can still use VoIP apps such as IP phone, FaceTime, and Skype to make calls, as they are not regulated.
Very convenient to collect ,use and return. Reasonably priced. Only issue was that charging was sometimes ineffective
Ordered Product :
Softbank Pocket WiFi 100GB 14 Days Rental
It was really good experience for us. Such a cool service!
Ordered Product :
Pocket WiFi Docomo (30GB/Month) 18 Days Rental
This is my 3rd time using this service. I chose a 58 days, 100Gb/m plan. I like the possibility to rent by the day.
Ordered Product :
Softbank Pocket WiFi 100GB 57 Days Rental
After not finding any reviews for LightPocket (on any English websites) plus one mention from a 2018 online article, needless to say I was sceptical. Not only did everything go extremely smoothly, the return was a breeze. Delivered to our hotel, English instructions plus return envelope included, charger had an extra USB port, barely any signal loss during our 2 week use, and the Haneda Airport red postbox was near the blue escalators (last pick up 6:25pm). The only thing to flag is your travel group need to be near the router at all times; if you're going to split up, consider SIMs. Was LightPocket's rental worth a go? Absolutely!
Ordered Product :
Softbank Pocket WiFi 100GB 14 Days Rental
We rented this Cloud WiFi unit for 89 days. It was delivered as promised to the Kyoto Central Post Office and was awaiting our arrival. Return was even easier, right in the mailbox outside our AirBnb. It worked seamlessly, except on 3 or 4 occasions the device needed a Power Off / Power On cycle as it would lock up. This was not detrimental to this review. Over 89 days, We deem that to be acceptable. We would definitely return to this company and this product when we return to Japan for our 9th trip in the future.
Ordered Product :
Cloud Wi-Fi 200GB 89 Days Rental
ESPAÑOL El servicio que ofrecen es eficaz,está muy bien de precio y funciona perfectamente.La atencion al cliente es vía email y suelen contestar bastante rápido si tienes dudas.Tambien te pueden mandar tu pocket wifi a la dirección que elijas por 600¥ ,lo que me parece un precio razonable teniendo en cuenta que ellos pagan la devolución de tu dispositivo wifi. Resumiendo,hemos estado muy contentos con el servicio y lo recomiendo 100%. DEUTSCH Der von ihnen angebotene Service ist effizient, sehr preisgünstig und funktioniert perfekt. Der Kundenservice erfolgt per E-Mail und sie antworten normalerweise recht schnell, wenn Sie Fragen haben. Sie können Ihr Pocket-WLAN auch für 600 ¥ an die von Ihnen gewählte Adresse senden , was mir ein angemessener Preis erscheint, wenn man bedenkt, dass sie für die Rückgabe Ihres WLAN-Geräts bezahlen. Kurz gesagt, wir waren mit dem Service sehr zufrieden und ich kann ihn zu 100 % weiterempfehlen. ENGLISH The service they offer is efficient, it is very well priced and it works perfectly. Customer service is via email and they usually answer quite quickly if you have questions. They can also send your pocket Wi-Fi to the address you choose for 600¥, which It seems to me a reasonable price considering that they pay for the return of your wifi device. In short, we have been very happy with the service and I recommend it 100%.
Ordered Product :
Pocket WiFi Docomo (30GB/Month) 10 Days Rental
The router often took a long time to connect and a display would have been a lot easier to see, if the router is on and connected (a PocketWifi version with display wasn't available for us, unfortunately). Nevertheless we always had internet, also in rural areas and the data volume was more than enough for us.
Ordered Product :
Cloud Wi-Fi 200GB 29 Days Rental
The device arrived on time exactly the way we chose and it is also easy and simple to return it at the airport. The device is convenient to travel and operate, charges relatively quickly and easily lasts 15-18 hours in continuous use. We found one but very important problem with the device: browsing is often very slow.
Ordered Product :
Pocket WiFi Docomo (30GB/Month) 23 Days Rental
Good signal coverage and very reasonable pricing. Too easy to exceed 1 GB/day between 2 people just checking email, exchanging texts with family and friends, navigating directions with Google Maps, and as a result get speed throttled to about 1/2.
Ordered Product :
Pocket WiFi Docomo (30GB/Month) 14 Days Rental
Great service, all worked perfectly fine, excellent value for money, recommended.9
Ordered Product :
Softbank Pocket WiFi 100GB 15 Days Rental