|Network||Docomo 4G (LTE) / 3G|
|High Speed Data Allowance||500MB/day|
|High Speed Connection||256Mbps (Best Effort)|
*Down to 256 Kbps over 500MB/day. The limination will be lifted the following day.
|Coverage||100% of the population|
|Frequencies||LTE: Band 1 (2100MHz), Band 19 (800MHz), Band 21 (1500MHz) W-CDMA / HSPA (UMTS): Band 1 (2100MHz), Band 19 (800MHz)|
Can I make a phone call?
Our SIM is data communication only, meaning you cannot neither make a phone call nor use SMS and MMS.
Do I need to return the SIM card?
Yes, our SIM card is a rental item, and it needs to be returned. Please put the SIM card and the SIM holder in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date. No return fee.
What do I need to do after I inserted the SIM card?
You'll need to set the APN to your device. please see APN setting.
Can I use tethering hotspot feature?
Basically our SIM supports tethering. But whether it works or not depends on your device. You had better check it out to confirm compatibility beforehand.
What devices are compatible?
Your device has to be UNLOCKED (SIM-free).
The device must support one of the following frequency
4G: Band 1 (2100MHz) / Band 19 (800MHz) / Band 21 (1500MHz) / Band 3 (1800MHz, Only some areas)
3G: Band 1 (2100MHz) / Band 19 (800MHz)
Not sure what network technology your device supports?
Check your smartphone's compatibility at Will My Phone Work
Country: Japan, Carriers:NTT docomo
Can I cancel my reservation?
We issue a full refund when an order is cancelled before 5 days or more prior to the start date(Pick up date). There are some charges for the cancellation made later than that.
|Item||Late Charges(day)||Replacement Charges|
At airports, hotels, post offices, and even at residences. We will deliver the rental item to almost wherever you'll be at, and you can pick it up.
Find more at: How to Receive the Rental Items
Put the items in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date.
Find more at: How to Return the Rental Items