To receive packages from LightPocket such as a data SIM card and a Pocket WiFi router.
To a clerk at Ueno Post office, please tell the tracking number of the package we sent and show your passport* for collection.
Once your package is sent out from us, you will receive a Delivery Information Email with the tracking number. You can also check the tracking number at My Page.
*Besides your passport, your driver's license is also available as ID.
Ueno Post office Address
Postalcode : 110-8799
,1-5-12 Shitaya Taitoku,Tokyo
Tel : 03-5828-5928
7:00-21:00 (All year round)
Tel : 03-5828-5928
Stay connected all around Japan. If you visit to Japan with your family or friends, or stay long in Japan, renting a portable WiFi router will be the best choice. One pocket WiFi enables several devices getting connected with the internet at the same time.
A data SIM card is useful when you use a mobile phone or a tablet. While some prepaid SIM cards will not be available if they over the data capacity, rental SIM cards stay connected during your rental period as they have not any limitation on the data capacity.
For free of charge, anyone can use "Kyokudome" without any registration or application. "Kyokudome" is available in every post office all over Japan.
During your staying in Japan, carrying around a lot of baggage is somewhat inconvenient. By using "Kyokudome" service, you can send your luggage to a post office, and pick up once it is delivered to the post office.
If you stay at an Airbnb room in Japan, it is difficult to receive a package purchased through online shop. If you consider sending your luggage/packages to somewhere you will stay for such as: using a pocket WiFi router or a prepaid SIM card, ordering some products through online stores such as Amazon, Rakuten, and Zozo, or taking a long stay in Japan, In that case too, you can receive your package by using "Kyokudome" at the post office near your room.
At LightPocket, we carefully check the eligibility of all the shipping addresses of your orders.
If we find any missing details on shipping addresses to places such as Japan Post Office, Hotel, and Airbnb room, we revise them as possible as we can before sending.
If we can not able to confirm a shipping address, we contact with you to confirm it.
Airbnb users are recommended to receive packages at Japan Post offices.
Because there are many issues to solve before receiving packages at a Airbnb room such as: postal address unregistered and mail box locked.
Most pocket WiFi / prepaid SIM providers recommend NOT to receive the products at Airbnb as they face many troubles. They even warn you on their websites to avoid it as possible as you can.
If you want to receive your luggage at a Airbnb room, please contact the Airbnb host beforehand.
To receive our pocket wifi/SIM card at at a Airbnb room,Please use this to get the correct delivery address from the host.
If your host replies with their address in Japanese, don't worry, We will confirm the address before sending your order.
Please copy message below and send it to your host.
To send your luggage to Ueno Post office, write "Kyokudome" at the very bottom of the shipping address of Ueno Post office.
Then, you can pick up once it is delivered to the post office.
The address of Ueno Post office is shown above.
The package will be returned to the sender if it is not collected within 10 days, so don't forget to pick it up.