How to Receive Pocket WiFi / Data SIM Card at Kansai Airport Post office

To receive packages from LightPocket such as a data SIM card and a Pocket WiFi router.
To a clerk at Kansai Airport Post office, please tell the tracking number of the package we sent and show your passport* for collection.
Once your package is sent out from us, you will receive a Delivery Information Email with the tracking number. You can also check the tracking number at My Page.

*Besides your passport, your driver's license is also available as ID.

Important Note
If the name on the package and your passport name do not match, you can not receive your package.

Business hour : 09:00-17:00 (All year round)
URL : Kansai Airport Post office
Google maps

Kansai Airport Post office

Kansai Airport Post office Address
Postalcode : 549-0011
Izumisano post office Bunshitsu kyokudome,Senshukukonaka 1, Sennangun, Tajiricho,,Osaka
Tel : 072-455-1980
09:00-17:00 (All year round)
Terminal 1 Bldg. 2F(South):

関西国際空港 郵便局 住所
〒549-0011
大阪府 泉南郡田尻町泉州空港中1 泉佐野郵便局関西空港分室 局留め
Tel : 072-455-1980
09:00-17:00 (年中無休)
第1ターミナルビル 2F(南)

If you are considering renting a pocket WiFi or buying a SIM card at stores at Kansai Airport Post office,
unfortunately, you can not always rent/buy it because their stock may run out.
Especially during a peak season (March, April, December),
you highly likely to feel very uncomfortable because you may find that there are no stock of pocket WiFi/Prepaid SIM or you have to wait in a long line for a long time.
Also, their prices are very high.

If you pre-order pocket WiFi / Data SIM card on LightPocket website, you can receive it at the post office soon after you arrive at the airport, and the price is far more reasonable.
Even if you can not receive it, we can transfer it to a new address you provide.
We of course issue a full refund if you can not receive it at the post office at the airport on the day you arrive due to a delivery trouble.

Unlimited Japan Pocket Wifi

Unlimited Japan Pocket Wifi

Stay connected all around Japan. If you visit to Japan with your family or friends, or stay long in Japan, renting a portable WiFi router will be the best choice. One pocket WiFi enables several devices getting connected with the internet at the same time.

Unlimited Data Japan SIM

Unlimited Data Japan SIM

A data SIM card is useful when you use a mobile phone or a tablet. While some prepaid SIM cards will not be available if they over the data capacity, rental SIM cards stay connected during your rental period as they have not any limitation on the data capacity.


Frequent Troubles on Purchasing Prepaid SIM Card at Stores at Kansai Airport Post office
Please, be careful.
Even if you were able to buy a prepaid SIM card successfully at a store/vending machine in Kansai Airport Post office, you may end up finding out that it does not work with your device.

Major issues you should care about are:
Your device does not compatible with any frequency bands in Japan.
Your device locked.
Your device unlocked, but region locked.

After finding out such issues, you cannot get any refund because you purchased it.
All your payment on the internet, which is essential for travel in Japan, is thus wasted.

Save your precious time and money by using LightPocket.
LightPocket is a rental service of data SIM card.
Even when you cannot use the internet with our products, you can get a full refund (excluding shipping and handling fees) when you return the item within 2 days from the rental start date.
Cancel and Refund
Furthermore, renting a SIM card at LightPocket will be far more cost effective than buying it at stores in Kansai Airport Post office.
Unlimited Data Japan SIM
At Kansai Airport Post office, you can send back a pocket WiFi/data SIM card rented through LightPocket.
There is no charge for returning.
Only you have to do is just posting a return envelope with the pocket WiFi / SIM card.

Place for Returning at Kansai Airport Post office
Post Box at Kansai Airport Post office
Kansai Airport Post office
At the airport, there is no postbox in areas after the security check.
Please make sure you post the items before proceeding to the check.

You can return your items using this return package via any post box or post office anywhere in Japan!


"Kyokudome" = Receiving Your Package Kept at Post Office

For free of charge, anyone can use "Kyokudome" without any registration or application.
"Kyokudome" is available in every post office all over Japan.


Tips

During your travel in Japan, carrying around a lot of baggage is somewhat inconvenient.
By using "Kyokudome" service, you can send your luggage to a post office, and pick up once it is delivered to the post office.
If you stay at an Airbnb room in Japan, it is difficult to receive a package purchased through online shop.
If you consider sending your luggage/packages to somewhere you will stay for such as: using a pocket WiFi router or a prepaid SIM card, ordering some products through online stores such as Amazon, Rakuten, and ZozoTown, or taking a long stay in Japan, In that case too, you can receive your package by using "Kyokudome" at the post office near your room.

At LightPocket, we carefully check the eligibility of all the shipping addresses of your orders.
If we find any missing details on shipping addresses to places such as Japan Post Office, Hotel, and Airbnb room, we revise them as possible as we can before sending.
If we can not able to confirm a shipping address, we contact with you to confirm it.


Airbnb users are recommended to receive packages at Japan Post offices. Because there are many issues to solve before receiving packages at a Airbnb room such as: postal address unregistered and mail box locked.
Most pocket WiFi / prepaid SIM providers recommend NOT to receive the products at Airbnb as they face many troubles. They even warn you on their websites to avoid it as possible as you can.
If you want to receive your luggage at a Airbnb room, please contact the Airbnb host beforehand. If you want information of addresses of Japan Post offices around your accomodation, please contact us with information of the station nearest to the accomodation from below.


How to Use "Kyokudome" Service

To send your luggage to Kansai Airport Post office, write "Kyokudome" at the very bottom of the shipping address of Kansai Airport Post office.
Then, you can pick up once it is delivered to the post office.
The address of Kansai Airport Post office is shown above.
The package will be returned to the sender if it is not collected within 10 days, so don't forget to pick it up.