New Chitose Airport Post Office

How to Receive Pocket WiFi / Data SIM Card at the post office

How to Receive Pocket WiFi / Data SIM Card at New Chitose Airport Post Office

To receive packages from LightPocket such as a data SIM card and a Pocket WiFi router.
To a clerk at New Chitose Airport Post Office, please tell the tracking number of the package we sent and show your passport* for collection.
Once your package is sent out from us, you will receive a Delivery Information Email with the tracking number. You can also check the tracking number at My Page.
*Besides your passport, your driver's license is also available as ID.

Important Note
If the name on the package and your passport name do not match, you can not receive your package.

New Chitose Airport Post Office Information

Business hour : 09:00-17:00 (All year round)
New Chitose Airport Post Office Google maps

New Chitose Airport Post Office

New Chitose Airport Post Office Address
Postalcode : 066-0012
New Chitose post office bunshitsu Kyokudome,Bibi, Chitose, New Chitose Airport Post 2F,Hokkaido
Tel : 0123-45-7110
09:00-17:00 (All year round)
Domestic Terminal Building 2F

新千歳空港郵便局 住所
北海道 千歳市美々(新千歳空港ターミナルビル2階) 千歳郵便局新千歳空港内分室 局留め
Tel : 0123-45-7110
09:00-17:00 (年中無休)
国内線ターミナルビル 2F

At LightPocket, You Can Get Pocket WiFi / SIM Card Far More Useful and Reasonable Than Others Around New Chitose Airport

If you are considering renting a pocket WiFi or buying a SIM card at stores at New Chitose Airport ,
unfortunately, you can not always rent/buy it because their stock may run out.
Especially during a peak season (March, April, December),
you highly likely to feel very uncomfortable because you may find that there are no stock of pocket WiFi/Prepaid SIM or you have to wait in a long line for a long time.
Also, their prices are very high.

If you pre-order pocket WiFi / Data SIM card on LightPocket website, you can receive it at the post office soon after you arrive at the airport, and the price is far more reasonable.
Even if you can not receive it, we can transfer it to a new address you provide.
We of course issue a full refund if you can not receive it at the post office at the airport on the day you arrive due to a delivery trouble.

Japan Unlimited Pocket Wifi

Unlimited Japan Pocket Wifi

Stay connected all around Japan. If you visit to Japan with your family or friends, or stay long in Japan, renting a portable WiFi router will be the best choice. One pocket WiFi enables several devices getting connected with the internet at the same time.

Japan Unlimited Data SIM

Unlimited Data Japan SIM

A data SIM card is useful when you use a mobile phone or a tablet. While some prepaid SIM cards will not be available if they over the data capacity, rental SIM cards stay connected during your rental period as they have not any limitation on the data capacity.

Frequent Troubles on Purchasing Prepaid SIM Card at Stores at New Chitose Airport
Please, be careful. Even if you were able to buy a prepaid SIM card successfully at a store/vending machine in New Chitose Airport , you may end up finding out that it does not work with your device.

Major issues you should care about are:
Your device does not compatible with any frequency bands in Japan.
Your device locked.
Your device unlocked, but region locked.

After finding out such issues, you cannot get any refund because you purchased it.
All your payment on the internet, which is essential for travel in Japan, is thus wasted.

Save your precious time and money by using LightPocket.
LightPocket is a rental service of data SIM card.
Even when you cannot use the internet with our products, you can get a refund (excluding shipping and handling fees) when you return the item within 2 days from the rental start date.
Cancel and Refund
Furthermore, renting a SIM card at LightPocket will be far more cost effective than buying it at stores in New Chitose Airport .
Japan Unlimited Data SIM
Japan postbox
At New Chitose Airport , you can send back a pocket WiFi/data SIM card rented through LightPocket. There is no charge for returning.
Only you have to do is just posting a return envelope with the pocket WiFi / SIM card.

Place for Returning at New Chitose Airport
Post Box at New Chitose Airport
New Chitose Airport Post Office
At the airport, there is no postbox in areas after the security check.
Please make sure you post the items before proceeding to the check.

You can return your items using this return package via any post box or post office anywhere in Japan!

"Kyokudome" = Receiving Your Package Kept at Post Office

For free of charge, anyone can use "Kyokudome" without any registration or application. "Kyokudome" is available in every post office all over Japan.


During your staying in Japan, carrying around a lot of baggage is somewhat inconvenient. By using "Kyokudome" service, you can send your luggage to a post office, and pick up once it is delivered to the post office.
If you stay at an Airbnb room in Japan, it is difficult to receive a package purchased through online shop. If you consider sending your luggage/packages to somewhere you will stay for such as: using a pocket WiFi router or a prepaid SIM card, ordering some products through online stores such as Amazon, Rakuten, and Zozo, or taking a long stay in Japan, In that case too, you can receive your package by using "Kyokudome" at the post office near your room.

At LightPocket, we carefully check the eligibility of all the shipping addresses of your orders.
If we find any missing details on shipping addresses to places such as Japan Post Office, Hotel, and Airbnb room, we revise them as possible as we can before sending.
If we can not able to confirm a shipping address, we contact with you to confirm it.

Airbnb users are recommended to receive packages at Japan Post offices. Because there are many issues to solve before receiving packages at a Airbnb room such as: postal address unregistered and mail box locked.
Most pocket WiFi / prepaid SIM providers recommend NOT to receive the products at Airbnb as they face many troubles. They even warn you on their websites to avoid it as possible as you can.
If you want to receive your luggage at a Airbnb room, please contact the Airbnb host beforehand.
To receive our pocket wifi/SIM card at at a Airbnb room,Please use this to get the correct delivery address from the host.
If your host replies with their address in Japanese, don't worry, We will confirm the address before sending your order.

Please copy message below and send it to your host.

How to Use "Kyokudome" Service

How to Use

To send your luggage to New Chitose Airport Post Office, write "Kyokudome" at the very bottom of the shipping address of New Chitose Airport Post Office.
Then, you can pick up once it is delivered to the post office.
The address of New Chitose Airport Post Office is shown above.
The package will be returned to the sender if it is not collected within 10 days, so don't forget to pick it up.

Japan Post office in Hokkaido

00:00-24:00 (All year round)
9:00-17:00 (All year round)
10:00-19:00(Weekdays) 10:00-17:00(Sat,Sun,Holidays)
00:00-24:00 (All year round)
00:00-24:00 (All year round)
00:00-24:00 (All year round)

Airport Post office

08:30-20:00 (All Year Round)
08:30-20:00 (All year round)
09:00-17:00 (All year round)
09:00-17:00 (Weekdays only)
09:00-17:00 (Weekdays Only)