How to Receive Our Pocket WiFi / Data SIM Card at Ikebukuro Seibu Kani Post office

To receive packages from LightPocket such as a data SIM card and a Pocket WiFi router.
To a clerk at Ikebukuro Seibu Kani Post office, please tell the tracking number of the package we sent and show your passport* for collection.
Once your package is sent out from us, you will receive a Delivery Information Email with the tracking number. You can also check the tracking number at My Page.

*Besides your passport, your driver's license is also available as ID.

Important Note If the name on the package and your passport name do not match, you can not receive your package.

Business hour : 10:00-18:30(All year round)
URL : Ikebukuro Seibu Kani Post office
Google maps

Ikebukuro Seibu Kani Post office Address
Postalcode : 171-0022
Seibu Ikebukuro 7F Ikebukuro Seibu Kani Post office Kyokudome,1-28-1 Minami Ikebukuro, Toshima,Tokyo
Tel : 03-5949-2725
10:00-18:30(All year round)
The nearest Station : Ikebukuro Station

池袋西武簡易郵便局 住所
〒171-0022
東京都 豊島区南池袋1-28-1 西武池袋本店7階 池袋西武簡易郵便局 局留め
Tel : 03-5949-2725
10:00-18:30(年中無休)
最寄り駅:池袋駅

"Kyokudome" = Receiving Your Package Kept at Post Office

For free of charge, anyone can use "Kyokudome" without any registration or application.
"Kyokudome" is available in every post office all over Japan.


Tips

During your travel in Japan, carrying around a lot of baggage is somewhat inconvenient.
By using "Kyokudome" service, you can send your luggage to a post office, and pick up once it is delivered to the post office.
If you stay at an Airbnb room in Japan, it is difficult to receive a package purchased through online shop.
If you consider sending your luggage/packages to somewhere you will stay for such as: using a pocket WiFi router or a prepaid SIM card, ordering some products through online stores such as Amazon, Rakuten, and ZozoTown, or taking a long stay in Japan, In that case too, you can receive your package by using "Kyokudome" at the post office near your room.

At LightPocket, we carefully check the eligibility of all the shipping addresses of your orders.
If we find any missing details on shipping addresses to places such as Japan Post Office, Hotel, and Airbnb room, we revise them as possible as we can before sending.
If we can not able to confirm a shipping address, we contact with you to confirm it.


Airbnb users are recommended to receive packages at Japan Post offices. Because there are many issues to solve before receiving packages at a Airbnb room such as: postal address unregistered and mail box locked.
Most pocket WiFi / prepaid SIM providers recommend NOT to receive the products at Airbnb as they face many troubles. They even warn you on their websites to avoid it as possible as you can.
If you want to receive your luggage at a Airbnb room, please contact the Airbnb host beforehand. If you want information of addresses of Japan Post offices around your accomodation, please contact us with information of the station nearest to the accomodation from below.


How to Use "Kyokudome" Service

To send your luggage to Ikebukuro Seibu Kani Post office, write "Kyokudome" at the very bottom of the shipping address of Ikebukuro Seibu Kani Post office.
Then, you can pick up once it is delivered to the post office.
The address of Ikebukuro Seibu Kani Post office is shown above.
The package will be returned to the sender if it is not collected within 10 days, so don't forget to pick it up.