|High Speed Connection||150Mbps (Best Effort)|
|Coverage||100% of the population|
|WiFi Connection Number||5|
|Battery Lifer||9 Hours (Internet use), 340 hours (Standby time)|
We provide an AC adapter and USB cable.
This is a rental item, and it needs to be returned. (No return fee required)
What happens if I use up my data allowance?
Please be aware that exceeding 200GB in a month can result in a loss of speed
Do I need to return the Pocket WiFi?
Yes, our pocket Wifi is a rental item, and it needs to be returned. Please put the pocket Wifi, the AC adapter, and the USB Cable in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date. No return fee.
How do I set up the Wifi?
Turn on the WiFi unit by pushing the power button for about 3 seconds
Select the SSID and Enter Password we provide
Can I cancel my reservation?
We issue a full refund when an order is cancelled before 5 days or more prior to the start date(Pick up date). There are some charges for the cancellation made later than that.
Extension will be available for purchase once the Mobile Wi-Fi is sent out.
AC Adapter / Cable
Paper:How to Use Wifi / How to Return
We rented this Cloud WiFi unit for 89 days. It was delivered as promised to the Kyoto Central Post Office and was awaiting our arrival. Return was even easier, right in the mailbox outside our AirBnb. It worked seamlessly, except on 3 or 4 occasions the device needed a Power Off / Power On cycle as it would lock up. This was not detrimental to this review. Over 89 days, We deem that to be acceptable. We would definitely return to this company and this product when we return to Japan for our 9th trip in the future.
Cloud Wi-Fi 200GB 89 Days Rental
The router often took a long time to connect and a display would have been a lot easier to see, if the router is on and connected (a PocketWifi version with display wasn't available for us, unfortunately). Nevertheless we always had internet, also in rural areas and the data volume was more than enough for us.
Cloud Wi-Fi 200GB 29 Days Rental
Great price and good reception and speed everywhere only downside is it gets hot/warm and battery can be gone quickly.
Cloud Wi-Fi 200GB 36 Days Rental
Absolutely loved this service! I got the highspeed unlimited pocket wifi and it came with everything I needed = cord, plug, router with easy to find network name and password, AND a self addressed envelope for return. Just drop in the mail box (which (As of Dec 7,2022) there is one at Terminal 3 in Haneda check in, just in case you forget!) and be done! I had great service 99% of the time, and apparently I never went over my high speed data limit. I was on Facebook, Instagram, sending my family pics via Whatsapp and even did a few Whatsapp video calls. The video streaming wasn't as good as maybe at a hotel, but it was pretty good honestly. And when my husband finally joined me, he could easily join the network without having buy a sim chip, set anything up, blah blah blah. Just give him the password and done! Great for google maps, which is a must for me! I am not the heaviest data user and I didn't go to a ton of rural places, so if that sounds like you, you'll love this! And its such a good price, especially for a long term option (46 days for me!). Everything else was looking at double or more!
Cloud Wi-Fi 200GB 46 Days Rental
|Item||Late Charges(day)||Replacement Charges|
|Cloud WiFi||¥720||¥24,000 (¥12,000 with Insurance)|
At airports, hotels, post offices, and even at residences. We will deliver the rental item to almost wherever you'll be at, and you can pick it up.
Find more at: How to Receive the Rental Items
Put the items in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date.
Find more at: How to Return the Rental Items