We deliver your package to residential addresses such as AirBnB, Friend's house, or any type of places which have a valid address and a mailbox.
We drop it off to the mailbox so that nobody needs to be home.
The package will be returned to us when the address is incomplete.
Delivery will take more time than usual when the postal code is not correct.
You can contact us if you concern about it.
If there are the room number and the building name at your desired location, please put them.
Otherwise the package may be returned to us.
Put the name of the resident or the host of your desired place as C/O (care of).
Your name will be indicated on the package with the order number.
Your package might be arrived in your school's administration office regarding the delivery address.
Plase check it out. It is highly recommended that let the staff know in advance that you are expecting a package, especially if you are not yet in Japan when ordering.
If you do not put your room number on the order information, the package may get lost in dormitories.
We cannot take any responsibility for how the package will be handled in your school or dormitory.
You cannot receive the package at the residences inside the U.S. military bases in Japan.
However, you can receive it at a nearby Japan Post Office. Please enter the address of the post office as the delivery address.
To collect the package from the post office, you will have to present your ID such as a passport.
If you are not sure which post office is close to your base, contact us by email so that we can search for you.
You can receive your package at any post office located in Japan.
If you worry about the address you set, we highly recommend that you select the post office as the pickup point.
Post offices are very useful, and some post offices are open 24 hours a day.
Find post offices at JAPAN POST GROUP Official Website.
|Item||Late Charges(day)||Replacement Charges|
|WIFI docomo (200MB/Day)||¥550||¥20,000|
|WIFI docomo (350MB/Day)||¥600||¥21,000|
|WIFI docomo (500MB/Day)||¥680||¥22,000|