|Network||SoftBank 4G (LTE) / 3G|
|High Speed Connection||150Mbps (Best Effort)|
|Coverage||100% of the population|
|WiFi Connection Number||10|
|Battery Lifer||9 Hours (Internet use), 340 hours (Standby time)|
We provide an AC adapter and USB cable.
This is a rental item, and it needs to be returned. (No return fee required)
What happens if I use up my data allowance?
Please be aware that exceeding 100GB in a month can result in a loss of speed
Do I need to return the Pocket WiFi?
Yes, our pocket Wifi is a rental item, and it needs to be returned. Please put the pocket Wifi, the AC adapter, and the USB Cable in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date. No return fee.
How do I set up the Wifi?
Turn on the WiFi unit by pushing the power button for about 3 seconds
Select the SSID and Enter Password we provide
Can I cancel my reservation?
We issue a full refund when an order is cancelled before 5 days or more prior to the start date(Pick up date). There are some charges for the cancellation made later than that.
AC Adapter / Cable
Paper:How to Use Wifi / How to Return
100GB monthly allowance and renews the following month. What I did not like was I was instructed to add the daily GB usage from each device. Oh, well, do you add the daily usage of two iPhones and two laptops every day before the clock shows 12 AM? And, customer service. It took 5 and half hours before I was able to clear the PCR test, installation, and confirmation of x4 apps working, verify the address for the next 14 days of the self-isolation, immigration, and customs. By the time I was in the arrival lobby, Narita airport's post office was closed. I sent them an email, and in a few hours a reply came in, and I received the WiFi at a different address. That was easy and painless.
Softbank Pocket WiFi 100GB 42 Days Rental
Cloud Wifi 200GB/Month
Highly recommend. Their unlimited WIFI is virtually unlimited as promised. I've used over 1TB without being throttled lol Great prices. Keep them as it is with the special right now. If it was regular price, it would be less attractive to go with Lightpocket.
SoftBank Pocket WiFi Unlimited 60 Days Rental
Due to corona, I liked the price discount. 60 days for approx 12,000 yen. taxed in. Lightpocket's regular pricing is kind of expensive to be honest, if they kept their pricing as the specials now, it would be pretty affordable given the unlimited data cap. I've experienced no data cap essentially, passing 100GB with the occasional network glitch which requires a reboot of the pocket wifi and all is good. Speeds are at best 5MB/s down. I was hoping for more, but that's just a network and device limitation I hope.
SoftBank Pocket WiFi Unlimited 60 Days Rental
Got the pocket wifi unlimited SoftBank for around 30 days, the service worked perfectly without a problem, delivery was really quick, and the support was amazing, I made a pretty big mistake with my order so I contacted the support team and not only they replied within minutes, but also they gave me the best solution possible. Can't recommend LightPocket enough 10/10
SoftBank Pocket WiFi Unlimited 103 Days Rental
Rented the 4G portable wifi. Easy to start and return, no need to travel to shop, can get the machine in the mail. Speed and stability is quite good for 4G as well. Price is fair. Easy to use backend to manage and extend rental. The only complain is the machine can only connect to 7 devices at the same time. Not sure if that's usual for a limitation with these machines. But for usual travel needs I guess 7 is quite enough. I used it at home which were not quite enough but could manage to survive ... sometimes have to switch off some device to allow others. Overall quite good, would choose it again.
SoftBank Pocket WiFi Unlimited 18 Days Rental
Service was great and pricing was on the steep side but overall it’s good
SoftBank Pocket WiFi Unlimited 44 Days Rental
It was very easy to use the website to reserve the wifi rental, and It worked great while I was using it. Overall, I was very satisfied.
SoftBank Pocket WiFi Unlimited 17 Days Rental
Once I had the device in had it was great, but I was flying in to Itami Airport after usual business hours and as such could not pick the device up at the airport. I had to have it shipped to a Post Office near my AirBnB unit the next morning. This made getting from the airport to my AirBnB very difficult, especially after 26 hours of travel and no sleep. Also, I had spoken to a representative to get the shipping address switched from the airport to a Post Office after I became aware of the problem, and received notice that it had been shipped to the airport after all. The representative fixed the problem and had it reshipped as soon as I reached back out, but had I not noticed that email I would've been sunk.
SoftBank Pocket WiFi Unlimited 16 Days Rental
Worked amazingly well everywhere we went, including the mountains of Niseko. LightPocket also left an personally handwritten message with the package upon receipt, which was a really nice touch! Would definitely recommend this service!
SoftBank Pocket WiFi Unlimited 14 Days Rental
|Item||Late Charges(day)||Replacement Charges|
|Wi-Fi||¥720||¥24,000 (¥12,000 with Insurance)|
At airports, hotels, post offices, and even at residences. We will deliver the rental item to almost wherever you'll be at, and you can pick it up.
Find more at: How to Receive the Rental Items
Put the items in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date.
Find more at: How to Return the Rental Items