|High Speed Connection||150Mbps (Best Effort)|
|Coverage||100% of the population|
|WiFi Connection Number||5|
|Battery Lifer||9 Hours (Internet use), 340 hours (Standby time)|
We provide an AC adapter and USB cable.
This is a rental item, and it needs to be returned. (No return fee required)
What happens if I use up my data allowance?
Please be aware that exceeding 3GB in a day can result in a loss of speed
Do I need to return the Pocket WiFi?
Yes, our pocket Wifi is a rental item, and it needs to be returned. Please put the pocket Wifi, the AC adapter, and the USB Cable in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date. No return fee.
How do I set up the Wifi?
Turn on the WiFi unit by pushing the power button for about 3 seconds
Select the SSID and Enter Password we provide
Can I cancel my reservation?
We issue a full refund when an order is cancelled before 5 days or more prior to the start date(Pick up date). There are some charges for the cancellation made later than that.
Just in case the wi-fi device didn't work well in your location, we offer an option to return the item for a refund. Please post back the items within 2 days from the start date.About Refund
AC Adapter / Cable
Paper:How to Use Wifi / How to Return
|Item||Late Charges(day)||Replacement Charges|
|Cloud WiFi||¥720||¥24,000 (¥12,000 with Insurance)|
At airports, hotels, post offices, and even at residences. We will deliver the rental item to almost wherever you'll be at, and you can pick it up.
Find more at: How to Receive the Rental Items
Put the items in the prepaid return envelope we provide, and drop it into the mailbox anywhere in Japan by the midnight of the return date.
Find more at: How to Return the Rental Items